Relay, the 100% Autonomous Delivery Butler Robot

The Relay Butler Robot received the 2017 IERA Award (Innovation and Entrepreneurship Award in Robotics and Automation). Made by the American company Savioke, this fully autonomous delivery robot is able to navigate safely in public spaces. Starting with the hotels. Video portrait of this robot not quite like the others.


“Relay is the first fully autonomous delivery robot worldwide able to navigate safely in man-made spaces,” said Steve Cousins, CEO of Savioke, the robot-based company in California. “Until now, similar technologies were limited to fixed routes, or deployed only in tightly defined spaces.Our highest goal is to create robots that can help people.The interaction should be as friendly and enjoyable as possible.”

Butler Robot

A 100% connected butler

And that is what seduced the jury of the IERA Prize. “Relay is a great example of how research and development can work successfully with industry,” said Joe Gemma, president of the International Federation of Robotics (IFR). Thanks to artificial intelligence and sensors, Relay is able to avoid people and any kind of obstacles if necessary. He makes deliveries alone in hotels, hospitals or logistics centers.


“This award is a testament to Savioke’s excellent work (…) Steve Cousins ​​and Savioke have developed the core technology in professional service robotics at a readiness level that allows for 24/7 operation in inhabited public and human environments, “adds Erwin Prassler, vice president of IEEE’s Robotics and Automation Society (IEEE / RAS).


An intelligent and friendly delivery robot

Measuring just 1 meter high, Relay communicates with its environment via a touch screen, a smartphone and sounds. With his friendly and easy-to-understand facial expressions, he develops a relationship with the end user. With a safe, it can activate the elevators, allowing it to make deliveries in offices, hospitals or hotels. As a human butler, he can for example provide room service and deliver drinks, towels, toothpaste … Once his mission accomplished, Relay automatically returns to his docking station.

Soon in India ?

The first models were rolled out three years ago in the hotel industry, notably at Crowne Plaza. The second stage of deployment was in apartment and industrial buildings for digital marketing. More than 100,000 deliveries were made in the United States, Asia and the Middle East. Next step: a rapid implementation in Germany and India.