FAQ

Buyers:

1. How to Purchase a Service?

Very simple. Just select the Ad and Press ‘Buy Now’ button then pay for the service using PayUmoney or Credit/Debit card. That’s it, the seller will be informed and deliver your order as per description. If you happy with the service then leave feedback and release the funds to the seller.

2. How to contact the seller?

There is an option to contact seller beside the Ad and you can contact them by using ‘Contact Seller’ option.

3. How to cancel Order?

Just send us an email to Support@mjobrr.com or using our contact us form and we will process the cancellation request and refund.

4. What if I am not happy with the service?

If you are not happy with the service received please contact the seller and try to resolve the issue. If you still not satisfied, you do not release the funds until you are satisfied with the service. If the problem is not resolved that way, we can investigate the matter and resolve it. Please contact our customer service team by sending an email with order id and details of your dispute. We aim to resolve all dispute within 48 hours.

5. Is my information secured?

Yes, all your information is secured and no one has the access of your personal information. mJOBrr.com is SSL certified and trusted the website and we use the best security software available to protect our customers and freelancers.

6. How to cancel my Account with mJOBrr?

If you want to cancel your account, please email- support@mjobr.com or use our Contact us form with the reason for cancellation. One of our admin team members will action your request as soon as possible.

 

Fees & Charges:

mJOBrr charge 0% processing from Buyers and 10% from sellers from each completed transaction.

 

Sellers/Freelancers:

1. How to post an Ad/Service at mJOBrr?

  • To post an Ad/Service on our site, you need to register with us then select ‘Add Listing’ from Home Page. Please Read the ‘How to Sell‘ page and ‘Posting Rules‘ from our website before listing your Ads.

2. How will I know if there is any order placed?

  • You should receive a notification in your ‘Dashboard’ with order details.

3. How will I withdraw my money?

You do not need to do anything.

We will process your payments for all completed orders in 7 working days after buyer release the fund.

  • If any problem with your payments or if you have not received your payment within 7-10 working days after delivery of the service/work, please contact us or email us at support@mjobrr.com with the details of your order.

4. How to Cancel my Account?

  • If you want to cancel your account, please email our customer service team at support@mjobrr.com or use our Contact us form with the reason for cancellation. One of our customer service team members will action your request as soon as possible.

5. What are the payment methods?

  • PayUMoney
  • Cash
  • Paytm
  • Bank Transfer

6. How to feature my listing(s)?

There are 2 options:

  • mJOBrr will feature the services which we believe ‘good value for money’
  • You can pay a small fee to make your listing featured.

 

Refund Policy : Click here